index_Card purchase process
STEP1
process_Things to prepare before applying
process_Contractor’s ID
public_Check the documents required for application→
public_Unlocked phone
public_Decide whether to apply for a new number or continue to use the current number
public_Get a new number
public_After applying for SuperSIM, a new number will be issued to you, no additional preparation is required
public_Use current number
public_It is necessary to obtain the MNP reservation number from the current operator. Confirm whether the serial number is within the expiration date
STEP3
public_After the application is completed ·public_After the application is completed, you will receive a notification email of application completion
·public_Waiting for notification of review results
public_After receiving your application, the content of your application will be reviewed manually within 1 to 2 working days
public_Passed review
public_You will receive the approved email, and within 1 to 2 working days after approval, you will receive a notification email
public_Failed review
public_You will receive an email that failed the review. Please confirm the reason for the review in the email and click on the link to correct your application information
public_If you have not received the notification email/If you wish to cancel your application
public_If you have not received the notification of the review results within 3 working days after the application is completed, or you wish to cancel the application, please contact
03-6912-7715
public_SuperSIM Application Consultation Officepublic_operating hours：11:00～20:00
STEP4
process_Receive SIM card
public_After the review is passed, your SIM card will be sent out within 1 to 2 working days. After the mailing is completed, a notification
STEP5
public_Insert SIM card
public_After the SIM card, insert the card into the switched off mobile phone and turn it on.
STEP6
public_Set up the phone
public_The APN needs to be set after the phone is turned on. After the setting is complete, restart the phone to start using it
public_When you need to make a call, you can set the additional number in advance to make it more convenient to use
public_Check how to set up your phone→
*When you need to make a call, it is more convenient to set the additional dial number in advance.
*If you have customized the call package service for free calls within 5 minutes, please be sure to set the additional dial number on your mobile phone, otherwise you will not be able to enjoy the services and discounts of the call package.
